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Utilizing Shifts
Updated over a month ago

Fountain Shifts functionality allows you to add an additional section to your job description that includes the shift type for the job. Shifts can then be shared between Openings you create allowing you to create multiple Openings for the same location! For example, you can have an Openings for San Francisco Driver - Evenings, San Francisco Driver - Mornings, and San Francisco Driver - Afternoons.

Including a shift type in your job descriptions helps to:

  • Set clear expectations for potential applicants about the working hours, helping them decide if the position aligns with their availability and preferences.

  • Attract the right applicants because some applicants may be looking specifically for certain shift types, such as day shifts, night shifts, or flexible hours. By specifying the shift type, you attract applicants who are more likely to be a good fit.

  • Adhere to compliance regulations. In some industries, there are regulations or union agreements related to shifts that must be communicated clearly.

  • Be transparent with your applicants. This transparency can improve the candidate experience by providing them with all the necessary details to make an informed decision.

Setting Up Shifts

Shifts are first set up via Company Settings:

  1. Click your initials icon in the top right corner of any Fountain page. Then click Company Settings in the dropdown menu.

  2. Click Shifts in the left side panel under the App Settings section.

  3. Click New Shift.

  4. Type a name and optional description for the shift.

  5. Select the start and end times for the shift.

  6. Enter an optional minimum and maximum of weekly hours for this shift.

  7. Check the day(s) of the week that this shift could occur.

  8. Click Save. This shift will be listed on the Shifts table. On the Shifts table, click Edit to the right of the shift name to make edits.

Connecting Shifts to Openings

Once shifts are set up via Company Settings, they can be applied to new or existing Openings. Remember, without shifts, you cannot share a location and position, but with shifts, you can! To add a shift to a new Opening, follow the steps below:

  1. On the Job Openings screen, click Add Opening on the right.

  2. Select the Location, Position, and type a name for the Opening. Then click Continue. Need to learn how to create locations or positions? Review this Help Center article.

  3. Complete the Opening details screen. Once shifts have been created, they will be available to select in the Shift section dropdown. This will be visible to applicants on the initial application page when they are applying.

  4. Finish creating your Opening. Learn more about creating Openings by reviewing this Help Center article.

To add a shift to an existing Opening, follow the steps below:

  1. On the Job Openings screen, find the Opening you want to edit and click the 3 dots button to the left of the Opening name.

  2. Click Edit Job Details in the dropdown.

  3. Select the previously created shift in the Shift section dropdown. This will be visible to applicants on the initial application page when they are applying.

  4. Click Save.

Important Note

When utilizing shifts, the related merge key will be [SELECTED_SHIFT]. Learn more about Merge Keys in this Help Center article.

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