Learn more about the changes we've made to the platform and changes that are coming soon!
Welcome aboard the Fountain family! We're so excited to have you here.
Get the Lay of the Land
These articles should cover most of your questions about how Fountain works.
Set up Opening
Build the Workflow
We've built integrations around the best in the business so you can focus in one place.
These articles help guide you through tips and best practices to optimize your hiring process.
Find the answers to some of the most frequently asked questions.
Sessions and Calendar
- Where do I go to change my timezone?
- How can I be notified when a session is cancelled?
- How can I exclude meetings from being set up when I have other external meetings already scheduled on my calendar?
- What time zone is used for Sessions and how do I change it?
- Why aren't my Fountain calendar sessions showing up in my Google or Outlook Calendar?
Analytics, Custom Exports, and Timestamped Exports
UTM and Conversion Tracking
- When does Fountain send emails for Posthire recollections?
- If we recollect more than one document will the worker receive more than one email?
- If a worker is deactivated in Posthire by our internal system via webhook, will they continue to receive emails?
- If a worker doesn't submit a document on time, will they continue to receive emails?
- What happens if a worker lands in Posthire with an expiration date in the past?
- What happens when I approve/reject/recollect a document in Posthire?
Automated Stage Messages
Background Checks (Checkr, Onfido, Checkr Canada)
Find our featured articles and guides here