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Product Updates
Learn more about the changes we've made to the platform and changes that are coming soon!
Getting Started
Welcome aboard the Fountain family! We're so excited to have you here.
Get the Lay of the Land
Begin Building
Using Fountain
These articles should cover most of your questions about how Fountain works.
Stage Types
Set up Opening
Build the Workflow
Screening Applicants
Applicant Table
Messaging
Analytics
Posthire
Settings
User Settings
Integrations
We've built integrations around the best in the business so you can focus in one place.
Personality Assessments
Application Forms
Background Checks
Custom Integrations
Posthire
Managing Workers
Best Practices
These articles help guide you through tips and best practices to optimize your hiring process.
End-User Training
Frequently Asked Questions
Find the answers to some of the most frequently asked questions.
Workflow Editor
Sessions and Calendar
- Where do I go to change my timezone?
- How can I be notified when a session is cancelled?
- How can I exclude meetings from being set up when I have other external meetings already scheduled on my calendar?
- What time zone is used for Sessions and how do I change it?
- Why aren't my Fountain calendar sessions showing up in my Google or Outlook Calendar?
Analytics, Custom Exports, and Timestamped Exports
UTM and Conversion Tracking
Company Settings
Posthire
- When does Fountain send emails for Posthire recollections?
- If we recollect more than one document will the worker receive more than one email?
- If a worker is deactivated in Posthire by our internal system via webhook, will they continue to receive emails?
- If a worker doesn't submit a document on time, will they continue to receive emails?
- What happens if a worker lands in Posthire with an expiration date in the past?
- What happens when I approve/reject/recollect a document in Posthire?
Application Form
Automated Stage Messages
Applicant Table
SMS
Background Checks (Checkr, Onfido, Checkr Canada)
API
Promoted articles
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