How do I add a follow-up message to send out x days after an applicant lands in a stage?

Understanding how to add a follow-up message would lead you to have further knowledge of sending any other messages.

  1. Go to ‘Openings’ from ‘Jobs’ section at the top left and click ‘Actions’ --> 'Edit Workflow' next to the Opening you would like to add follow-up messages to.
  2. Choose the stage that you would like to add follow-up messages to and scroll down until you see the Follow Up Message section.
  3. Add a follow-up message and when everything is set, you will see a box before the text ‘how many days should pass before we send this message?’.

This is where you can customize your follow-up message. If you want to send several follow-up messages, you can add more by clicking ‘Add Another Message’.

***Please note: the software allows you to add as many follow-up messages as you would like, but we would recommend making no more than three. Please keep in mind that sending out too many follow-up messages will not encourage applicants to take action, but rather deter them from taking action. 

If you have any further questions regarding this, please feel free to send us an email at support@fountain.com.

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