Uploading Files on an Applicant's Behalf

When using Fountain, there may be times when a user needs to upload files on an applicant’s behalf. This may be due to a range of reasons, such as the applicant having technical difficulties when attempting to upload on a mobile device, or files being sent from the applicant to a recruiter directly (rather than within a Data Collection stage).

To upload a file on an applicant’s behalf, please follow the steps below:

  1. Navigate to the Applicant Profile.
  2. Click on More actions at the bottom.
  3. Click Upload File.    


  1. In the Data Key dropdown, select the data key that the file should be assigned to.

  1. Drag and drop the file into the file upload section or click the choose file link and select the file from your device.

  1. Click Upload to upload the file.




Files must be smaller than 15MB in order to be uploaded.
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