What's Covered

View Duplicate Applicants

Duplicate applicants can currently be identified by email, phone number, and name. Navigate to the Openings page and select Universal Applicant View from the Applicants dropdown menu.

                           Dup_App_01.png

When an exclamation point icon appears next to an applicant's name, it means that the applicant has a duplicate profile in Fountain.

             Duplicate_02.png

You can also view duplicate applicants when you click into your openings and view the applicants in the stages.

Dup_App_02.png

Duplicate Applicant Handling

You can customize how you want to identify and handle duplicate applicants via Company Settings. 

Duplicate Criteria

To set the parameters for duplicate applicants in your account, you can utilize any of the data keys displayed below. Fountain will flag Applications if any of the data fields you select are an exact match. 

Duplicate_03.png

Duplicate Rules

You can prevent applicants from applying more than once by choosing certain rejection reasons to automatically block. After that, you can define what happens when an identified duplicate applicant re-applies. 

  • Can apply more than once without restrictions - applicants can apply more than once to any job
  • Can apply to each Job Opening once - applicants cannot apply more than once to any Opening
  • Can NOT apply again - applicants cannot apply to any other position listed in your Public Directory if they have already submitted an application to one.

                             mceclip3.png

Duplicate Applicants in Applicant Profiles

If you click on an applicant and open their profile, the number of duplicate applicants will be available in the top menu bar next to the applicant's name.

Dup_App_02.png

If you select the dropdown arrow, and choose View all applications, the list of duplicate applications containing the duplicate information will appear.

                    RN_005.png

Dup_App_03.png

Duplicate Message

You can customize the message that will be shown to applicants that are blocked by Duplicate Rules. 

mceclip4.png

 

Was this article helpful?
9 out of 13 found this helpful

Comments

0 comments

Article is closed for comments.