When an exclamation point icon appears next to an applicant's name, it means that the applicant has a duplicate profile in Fountain.
You can perform a search on the applicant's name to see all of the duplicate profiles.
Duplicate Applicant Handling
You can prevent applicants from applying more than once by updating your Duplicate Applicant Handling settings under Company Settings.
Under the Applicants section, you'll see a few options in the Duplicate Applicant Handling dropdown:
- No restrictions - applicants can apply more than once to any position.
- Prevent existing applicants from applying again to their current position - applicants cannot apply more than once to any position.
- Prevent existing applicants from applying again to their company - applicants cannot apply to any other position listed in your Public Directory if they have already submitted an application to one.
Duplicate Applicant Profiles
Note that Fountain considers applicant profiles with the same email OR same phone number OR both email and phone number as duplicates.