If you are looking for an additional layer of security for your users when logging into Founain, we recommend enabling two-factor authentication. By enabling two-factor authentication on your Fountain account, all users will be prompted to set up 2FA on their mobile devices upon their next sign-in attempt. All subsequent login attempts for users will require a two-factor code.
What's Covered?
Enabling Two-Factor Authentication
To enable two-factor authentication on your account, follow the steps below:
- Click your initials icon in the top right corner of Fountain.
- Click Company Settings in the dropdown,
- Under the General section on the left, click Company.
- Under the Security section, check the box next to Require two-factor authentication for all users.
Logging in via Two-Factor Authentication
- Log out of Fountain.
- On the Fountain sign-in page, once you attempt to sign in, you will see the following page:
- Users will need to download the Google Authenticator or Authy app on their mobile device. These apps are available on Apple iOS store and Android Google Play.
- Once either app is downloaded, scan the QR code in the Fountain sign-in page.
- Enter in the verification code generated by the app and hit Verify.
- The following page will list 6 backup codes that you can use in place of the normal QR code in the event that you lose your mobile device.
Warning: Backup Codes
Please make a copy of these codes and store them somewhere safe! If you lose these backup codes, you will need to reach out to support@fountain.com to regain access to your account, and it will likely be a very lengthy process.
- After you press Continue, you will be logged into your Fountain account.
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