When an applicant doesn't perform the action of the stage by a certain amount of time, you can automatically move the applicant to another stage, such as Reject or On Hold.
To add an automatic move rule, follow these steps.
- In the Workflow, go to the stage you want to implement an Automatic Move Rule in.
- Click Add automatic move rule.
- Input which stage you want the applicant to be moved to when idle for a certain time period. Refer to this article for how an applicant's idle time is calculated.
- Click Save rule.
We recommend you first send follow-up messages to idle applicants before you move them to a different stage.
You can check the Send automated messages associated with "Move to..." stage if you want the applicant to receive messages related