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When an applicant doesn't perform the action of the stage by a certain amount of time, you can automatically move the applicant to another stage, such as Reject or On Hold.

To add an automatic move rule, follow these steps.

  1. In the Workflow, go to the stage you want to implement an Automatic Move Rule in.
  2. Click Add automatic move rule.
  3. Input which stage you want the applicant to be moved to when idle for a certain time period. Refer to this article for how an applicant's idle time is calculated.
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  4. Click Save rule.

Best Practice

We recommend you first send follow-up messages to idle applicants before you move them to a different stage.

 You can check the Send automated messages associated with "Move to..." stage if you want the applicant to receive messages related 

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