You can send individual SMS and email messages to applicants. More information about both can be accessed here.
Moving Applicants to Past Stages
Applicants who have previously completed a stage cannot resubmit information if they are moved back to that stage. If you want an applicant to resubmit information, we recommend that you build a separate stage and move the applicant forward, rather than backward.
- Click on Move Applicant to Different Opening button in the Applicant's Actions.
- Select which Opening and Stage you want to move this applicant to.
- Click Move Applicants to [stage].
If you want to change the name, email, or phone number, do so and click Submit. If you want to edit other information, check the Show account custom keys. You will then see a list of fields with data key titles. You can also click Add additional info on the bottom. A Key and Value box will appear.
Input the Data Key to the question you want to change the applicant's response to. Fill in the updated response in the Value box. Repeat for other information you want to edit, and click Submit.
Editing Applicant Data
When filling in the information in the Edit Applicant sections, this updated information will replace the existing applicant information. Make sure the updated applicant data is accurate before editing, or else you will not be able to retrieve the past information.