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Third-Party Provider

The following article contains instructions utilizing a 3rd party product that Fountain does not support. Please note that this article is for reference to help you get started and may not be reflective of your integration as it depends on your 3rd party's account settings. For any questions, please contact the 3rd party directly.

Sterling — a leading provider of background and identity services—offers a foundation of trust and safety that spans across industries, professions, and borders. Our technology-powered services help organizations create great environments for their workers, partners, and customers. With office locations around the world, Sterling conducts more than 100 million searches annually and is trusted by over 30,000 clients globally.

What's Covered 

Get Sterling Account

In order to enable our Sterling integration, you'll need to create an account by reaching out to Sterling team hereAlready have a Sterling account? Please skip to the next section.

Set up Sterling Integration

  1. Reach out to your CSM or support@fountain.com to enable this feature on your account. Once Sterling has been enabled for your account move to step 2.
  2. Contact the Sterling team to request the relevant API Key and Account ID.
  3. Copy it for use in Fountain.
  4. Go to the Fountain page. Hover over your username on the top right, and click Integrations.
  5. Click on Screening tab to left side. Click Connect to the right of SterlingSterling_Integration1.png
  6. Enter your Sterling API Key and Account ID.
  7. Click Save Changes, and you're done! 

Add Sterling Stage to Workflow

  1. Choose Sterling Partner Stage to add the stage to your Opening's workflow. Check out article on how to add stage here.
  2. When an applicant lands on Sterling Partner Stage in the application workflow, they will be automatically redirected to Sterling's web portal.
  3. Once the relevant information is completed on Sterling portal, the applicant will automatically be redirected back to the Fountain's applicant portal.

Sterling Partner Stage Rule

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