Logic Jump enables you to customize your workflow by routing applicants to questions most relevant to them based on how the applicant answers the previous questions. This conditional logic will provide an overall more tailored application process.
Logic Jump is currently released in limited Beta and is in the final stages of development. Current Beta users can provide feedback for this version by selecting the question mark icon located in the upper menu bar.
If you’d like to be included in Beta testing, contact us at email@example.com.
Organizing Questions for Logic Jumps
To successfully build a logic jump, you must first determine what information you want to collect, which questions are mandatory, and what actions the applicant’s responses will initiate.
Compile a list of mandatory questions required for your position, and then determine which questions are dependent on other questions in your application.
Determine the Target Audience
If a question is only applicable to SOME applicants, this question or group of questions would be an ideal candidate for logic jumps. Identifying the target audience of a question will help you determine the sequence of subsequent questions.
For example, if two of your questions ONLY apply to Veterans, those questions should be grouped together. If the applicant answers NO, they are not a veteran, the applicant should bypass the additional questions related to Veterans.
If the applicant answers YES to Question 1, then they'd be prompted to answer Questions 2 and 3. However, if the applicant answers NO to Question 1, they'd immediately be routed to Question 4.
Ensure that your Questions are Scalable.
Only multiple choice and dropdown questions can have the Logic Jump. This allows you to have scalable metrics and data which can be used to monitor trends and assess applicant behaviors. The multiple choice selections you add enable you to create logic based on the applicant's selected response.
If you have free text questions, it's impossible to determine every possible scenario or response the applicant could provide. On the contrary, questions with clearly defined answers are perfect candidates for most automated logic. For example, if the candidate answers YES to having a work permit, then they'd be directed to the next sequence of questions specifically designated for foreign workers.
Data Keys in Logic Jump
Users should only use the same data key in a new or different opening if the questions and answer choices will remain the same in the opening it's added to.
Hidden Questions are not Available in Logic Jump
Hidden questions are not included in Logic Jump because respondents cannot input answers to hidden questions.
Limitations in Logic Jump
Logic Jump cannot be applied to a form with less than 3 questions, or to the last question in the sequence.
For more information about these best practices, contact us at firstname.lastname@example.org.
Build Your Logic Jump
- Navigate to the opening you want to add the Logic Jumps to, click the three dots icon, and then select Edit Workflow in the dropdown menu.
- Choose the data collection stage you want to add your logic jumps to in your workflow, and select Customize fields for data collection stage. The Edit Data Collections window will appear.
- In the Edit Data Collections window you can edit the Form Name and Description, as well as reorder the questions. Select Logic Jump in the Edit Data Collection Fields window and then click Get Started.
- Since logic jump utilizes conditional logic based on previously answered questions, the first question must be answered by all applicants. However we can add logic to the first question to split the path the applicants will take next. For example, "Do you Have Prior Experience" is a question that is required for every applicant, but the followup Question #2: Please describe previous experiences may only be answered by a subset of applicants.
If you determine the question is an ideal candidate for Logic Jump, select Add Rule.
- In this use case, if the answer is YES or it is TRUE an applicant has prior experience, we want them to advance to Question #2: Please describe previous experiences.
If the answer is NO or FALSE, we want to bypass or skip Question #2, and advance the applicant to Question #3: Citizenship.
- When adding logic jumps to questions, you can add specific criteria. Question 3: Citizenship will be used in this example.
We want to determine whether or not the applicant is a US citizen, so we will set the initial criteria to includes any United States and United States Minor Outlying Islands.
You can customize and set the next logic jump to correspond with the next relevant question based on the applicant's response.
Here if the applicant answers YES or Includes any to being a US citizen (United States and/or United States Minor Outlying Islands), we will send them to the SSN Upload question, Then go to SSN Card Document Upload.
- On the contrary if the applicant chooses any other country besides the United States, they won't need to upload their SSN (Social Security Document), so they would skip the SSN question and be routed to a more relevant question. This function enables you to customize and add an additional logic jump based on the applicant's response, just as we did in step 6 above.
For example if the applicant selects any other country besides the US, we would send them to Question 4: What type of Visa do you have?
The Otherwise go to Next Question enables you to send the applicant to the next ascending question in the application, versus selecting a specific question in the application from the dropdown menu.
Soon the option to add logic jumps to open-ended questions such as free response and questions that require document uploads will be available. For more information, contact us at email@example.com.