Tech Check enables applicants to verify whether or not their system configurations are compatible with the application in Fountain. If you're interested in having this feature available for your applicants, contact your CSM.

Browsers Supported

All browsers are supported for detecting upload and download speeds, as well as browser, OS and screen resolutions. ONLY Chrome and Edge are supported for detecting a user's RAM and processor speeds. Safari is NOT supported.

Add the Tech Stage in the Workflow Editor

  1. Navigate to the position you want to add Tech Check to and select Edit Workflow.
    TechC_03.png
  2. Select Add Stage then select Create New Stage.
    TechC_02.png
  3. In the window, name the stage and select Tech Check from the dropdown list in the stage type menu.
    TechC_04.png
  4. Determine where you want to insert the Tech Check stage in your workflow. (For the purpose of this example we will add it after the Questionnaire stage.) Select Add Stage.
                            TechC_05.png

View the Tech Check Status in Your Workflow

Navigate to the Openings or home tab and select the position you added the Tech Check stage to.
TechC_06.png
The Tech Check stage will appear in your workflow.
TechC_08.png

The Tech Check Status is visible in the applicant table.

TechC_10.png
You can also click directly on an applicant and open their profile to view the Tech Check status.

TechC_09.5.png

 

The Applicant Experience

When the applicant lands in the Tech Check stage of the application, they will be prompted to run the Tech Check Test. Once they run the test, the status and results of the Tech Check will appear. 

If the applicant's system fails the initial test, they have the option to Rerun the Tech Check test.

TechC_07.png

 

 

Was this article helpful?
0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.