These articles should cover most of your questions about how Fountain works.
Fountain Signature Stages
Data Collection Stage
Document Signing Stage
Video Recording Stages
Stage Types Overview
Set up Opening
Position and Application Form
Add a Location
Add a Location Group
Add, Delete, Edit, Clone Opening
Build the Workflow
🆕 FEATURE: Modern Applicant Portal Design
Add Stage Messages
Add Follow Up Messages
How do I perform actions on applicants?
Sorting Applicants to Openings from external application form
What are Filters and how can I use them?
What are the Labels under the Status column and what does each one mean?
Where can I view an applicant's information? (Applicant Profile)
How can I best communicate with applicants via SMS? (Messenger)
How do I send one-off, custom (email or SMS) messages to applicants?
How do I use Message Templates?
Merge Keys in Emails
Message Delivery - Email, SMS, Unsubscribe
What are some examples of Message Templates that I can use?
How do I set up a Recurring Background Check?
How do I set up a Recurring Data Collection Check?
Applicant Data Export
How do I add a Time-Blocked Calendar?
How do I add availability to the Calendar?
How do I add a Rejection Reason?
How do I add an On Hold Reason?
How do I start using Scorecards?
How do I use Data Validation?
What are the different types of User Permissions?
What are the different types of User Roles?