Frequently Asked Questions
Find the answers to some of the most frequently asked questions.
Sessions and Calendar
- Where do I go to change my timezone?
- How can I be notified when a session is cancelled?
- How can I exclude meetings from being set up when I have other external meetings already scheduled on my calendar?
- What time zone is used for Sessions and how do I change it?
- Why aren't my Fountain calendar sessions showing up in my Google or Outlook Calendar?
Analytics, Custom Exports, and Timestamped Exports
UTM and Conversion Tracking
- When does Fountain send emails for Posthire recollections?
- If we recollect more than one document will the worker receive more than one email?
- If a worker is deactivated in Posthire by our internal system via webhook, will they continue to receive emails?
- If a worker doesn't submit a document on time, will they continue to receive emails?
- What happens if a worker lands in Posthire with an expiration date in the past?
- What happens when I approve/reject/recollect a document in Posthire?
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