Once you are invited to Hire Go, you can log in on any device, including mobile, via a web browser. You will log in via the go.fountain.com website or through SSO. For companies using SSO, Administrators will provide the steps on how to access through your company’s SSO provider.
After login, you'll be prompted to set up your initial interview availability. This can be updated later. You'll also be able to customize notifications related to interviews and other Opening specific interview details.
Initial Login
To log in via the website, follow the steps below:
Click the Accept Invitation button in the email invitation from Hire Go. You will be prompted to create a password the first time you log in.
After initial login, you can access Hire Go from any web browser by going to go.fountain.com/yourcompanysname. Simply log in with your email and password.
The first time you log in, you will also be asked to confirm your timezone and provide your availability for interviews. Use the toggles to select which days you are available. Type in the boxes to find the start and end times for your availability.
When candidates are approved to enter the interview stage, they are prompted to choose a time slot for an interview with the Hiring Manager. The availability you set here dictates the time windows candidates will see as options. For instance, if you choose “Mondays from 9-9:30 am”, candidates will ONLY be able to schedule interviews with you during that half hour.
Fountain suggests choosing time windows that you’ll be consistently able to maintain each week (e.g. “Wednesdays and Thursdays from 9 am-1 pm”) so you can organize your schedule around those hiring times.
If you do not set initial availability, you won’t be able to activate Openings!
Click Continue.
After clicking Continue, you will be brought to the Hire Go Home screen. Once Openings are active and applicants begin applying, this is where you will quickly review applicants that require action or interviews that are occurring that day.
Learn about meaning applicants in Hire Go by reading this article.
Updating Interview Availability
If you need to update your timezone or interview availability, you can do so via the Availability screen.
On this screen, you can update your name, timezone, and adjust availability.
Click the + to the right of any day's availability to add another availability window. For example, if you can host interviews in the morning and afternoon but need to take an hour between for lunch, use the plus to break out the availability windows.
Click the papers icon to copy the availability to another day or multiple days.
Click the trashcan to remove previously entered availability.
Notifications
Fountain wants to ensure you don’t miss an upcoming interview or incoming applicant text! For this reason, email notifications are turned on by default. You will receive email notifications for interviews occurring in 10 minutes and after an interview time is booked by an applicant. You will also be notified when applicants send a text message that is awaiting a response.
To turn these notifications off, go to the Settings page. Fountain recommends leaving these notifications on.
Specific Opening Interview Settings
In a specific Opening's page, click the Settings tab to adjust interview settings for that specific Opening including the Hosts, Duration, number of attendees, and Instructions for the interview. Be sure to click Save after making any updates to the Interview tab.
Tips!
Going on vacation? Change your interview host easily via the Settings tab.
If you assign multiple hosts to an Opening’s interviews, the combination of the host’s entered availability will be shown to applicants for interview slot selection. This can allow for more interview slots for applicants to choose from.