Fountain Analytics provides powerful data insights across your hiring and workforce management operations. Access pre-built dashboards to monitor key metrics or create custom analyses to answer specific business questions.
What is Fountain Analytics?
Fountain Analytics is a business intelligence platform integrated into Fountain that allows you to:
View high-level metrics across your hiring and workforce operations
Explore data from the Fountain products you use (such as Hire, Onboard, I-9 Center, and others)
Create custom reports and dashboards
Share insights with your team
Schedule automated report deliveries
The data available in Analytics depends on which Fountain products you have access to. For example, if you use Fountain Hire for recruiting, you'll see metrics for applicant data, openings, and calendar performance. If you also use Onboard for new hire management, you'll see onboarding data.
Access Analytics
To access Fountain Analytics:
Click the Analytics tab in the main Fountain navigation header
You'll automatically land in the Hub, which displays shared dashboards and standard dashboards
Navigate Analytics
When you open Analytics, you'll see a left navigation panel with several sections:
Personal Section
Favorites: Dashboards you've starred for quick access
My documents: Dashboards you've created that only you can access (or people you've explicitly shared them with)
Shared Section
Hub: Your organization's shared folder containing Standard Dashboards and team content (this is your default landing page)
Shared with me: Dashboards that have been shared exclusively with you
Additional Options
All: View all dashboards regardless of folder location
My activity: See your recent Analytics activity
Trash: Restore deleted dashboards
Standard Dashboards
Standard Dashboards are pre-built dashboards that provide high-level metrics based on which Fountain products you have access to. These dashboards are available in the Hub.
Examples of Standard Dashboards by Product (your view may vary):
Fountain Hire
Fountain Hire
You may see dashboards such as:
Applicant Metrics: Applicant counts, status breakdowns, and trend data
Calendar Performance: Calendar booking activity and session metrics
Message Trends: Hiring message performance and engagement insights
Opening Performance: Opening-level metrics and hiring funnel data
Onboard
Onboard
You may see dashboards such as:
Onboard Overview: Onboarding progress and completion metrics
I-9 Center
I-9 Center
You may see dashboards such as:
I-9 Overview: I-9 form completion and compliance metrics
You will only see Standard Dashboards for products you have access to. For example, if you only use Fountain Hire, you'll see the four Hire-related dashboards but not Onboard or I-9 dashboards.
Key Concepts
Topics
Topics are curated datasets that contain related information from your Fountain products. Available topics include:
From Fountain Hire:
Applicant Current: Current state of all applicants with their current details and stage information
Applicant History: All applicant transitions organized in sequential states (Prior, Main, Next)
Calendar Events: Calendar booking and session data
Hire Configuration: Current state of your hire configuration including brands, locations, and openings
Hire Messages: Hire message data with applicant details and current status
From other products: Additional Topics are available based on which Fountain products you use (Onboard, I-9 Center, Compliance, etc.)
You only see Topics for products you have access to in Fountain.
Workbooks
Workbooks are the workspace where you build analyses (or reports). Each workbook can contain multiple tabs, and each tab represents one query or analysis. When you add a workbook to a dashboard, each tab becomes one tile on that dashboard.
Key workbook features:
Multiple tabs: Organize related analyses in one workbook
Auto-save: Changes save automatically as you work
Connected to dashboards: When you edit a workbook tab, the corresponding dashboard tile updates immediately
Shareable: Anyone with access can view or edit (depending on permissions)
Dashboards
Dashboards provide a unified view of multiple visualizations with interactive filters. Dashboards are built from workbook tabs.
Dimensions vs. Measures
When exploring data, you'll work with two types of fields:
Dimensions (shown in black text): Descriptive attributes like dates, names, categories, and statuses. These are typically used on the X-axis of charts.
Measures (shown in green text): Aggregated calculations like counts, sums, and averages. These are typically used on the Y-axis of charts.
Create Insights
There's two ways to create new insights:
1. AI Query Helper
Use natural language to ask questions about your data:
Click the New button
Select AI query helper (star icon)
Type your question (e.g., "How many applicants and hires in the last 30 days broken down by applicant created date?")
Click the arrow to run
AI generates the query and shows results with a summary
Be specific in your questions to the AI. Include the time period, metrics, and how you want data grouped.
2. Explore Topics
Manually build queries by selecting fields:
Click the New button
Select a Topic to explore
Browse available fields in the left panel
Click fields to add them to your query
Click Run to see results
Your Analytics access is controlled by two things: (1) which Fountain products you have licenses for (Hire, Onboard, I-9 Center, etc.), and (2) your permissions within those products. You can only see data for products and locations you have access to.