I-9 Center status labels help you track and take action on a candidate’s I-9 progress directly from Fountain Hire. You can use these labels from places like the Applicant Table and Universal Applicant View to quickly understand where an applicant is in the I-9 process, open the related I-9 Center record, and complete the next required action.
Status labels are especially useful when your hiring team needs to monitor I-9 progress without leaving the main applicant management views in Hire.
Status Label Titles
I-9 Center status labels reflect the applicant’s current I-9 Center progress. The exact label and available actions depend on the applicant’s I-9 status, your I-9 Center configuration, and your user permissions.
Before you begin: I-9 Center in the hiring workflow
I-9 Center status labels in Fountain Hire are most useful when your organization has added I-9 Center as a stage in the hiring process. In this setup, the applicant reaches an I-9 Center stage in the Hire workflow, completes the required I-9 experience, and I-9 Center sends progress updates back to Hire. Those updates appear as status labels on the Applicant Table, Universal Applicant View, and Applicant Profile.
This is different from using I-9 Center only as a task in an Onboard flow:
I-9 Center as a Hire stage: The applicant completes I-9 as part of the hiring workflow in Fountain Hire. Hiring teams can monitor progress from Hire, use I-9 status labels to open related I-9 Center actions, and decide when the applicant is ready to move to the next hiring stage.
I-9 Center as an Onboard task: The worker completes I-9 as part of an onboarding flow in Worker Experience. This is useful when I-9 completion is managed after the person has entered onboarding, but the applicant’s I-9 progress may not be surfaced in the same way on the Hire Applicant Table or Universal Applicant View unless the Hire workflow is connected to I-9 Center.
If your team wants to manage I-9 progress directly from the Applicant Table or Universal Applicant View, add I-9 Center to the appropriate Hire workflow as a stage and confirm that applicants are routed through that stage.
Where I-9 Center status labels appear
You may see I-9 Center status labels in Fountain Hire wherever applicant status labels are displayed, including:
Applicant Table
Universal Applicant View
Applicant Profile
For example, an applicant may display an I-9 Center label such as I9 Form: Complete. Selecting the label opens a menu with available I-9 Center options.
You may also see an I-9 Center task label associated with the applicant’s I-9 Center step. Selecting the label opens a menu with options such as Employer Portal or Partner Details.
What you can do from an I-9 Center status label
Depending on the applicant’s current status, the label menu can help you:
View the applicant’s I-9 form
Open the applicant’s I-9 Center worker profile
Review I-9 Center partner details
Complete or review employer-side actions
Restart or request a redo when an I-9 needs to be corrected
Check whether the applicant is ready to move forward in your hiring workflow
The available options may vary by status. For example, a completed I-9 may show options to view the form, while an in-progress or action-needed I-9 may show options that help you complete the next required step.
Open an I-9 Center status label
Go to Fountain Hire.
Open the relevant Opening or go to Universal Applicant View.
Find the applicant.
Locate the applicant’s I-9 Center or I-9 Form status label.
Select the status label.
Choose the action you want to take from the menu.
Common status label actions
View Form
Select View Form to open the applicant’s I-9 form or related I-9 record.
Use this option when you need to:
Review what has been submitted
Confirm whether the I-9 is complete
Check the applicant’s I-9 details before moving them forward
Review an I-9 after a status changes to complete or action required
If the applicant’s I-9 is still in progress, the form may not be fully complete yet.
Employer Portal
Select Employer Portal to open the applicant’s I-9 Center experience in the employer portal.
Use this option when you need to manage the applicant’s I-9 Center record, review progress, or complete employer-side tasks such as Section 2 review.
Depending on the applicant’s status and your permissions, the employer portal may allow you to:
Review the worker’s I-9 progress
Complete Section 2
Review E-Verify-related items, if E-Verify is enabled
Take follow-up action on an I-9 record
View available worker history or activity
Partner Details
Select Partner Details to view additional I-9 Center partner information connected to the applicant’s Hire record.
Use this option when you need to confirm how the applicant’s I-9 Center status is being reflected back into Fountain Hire.
Partner details can be helpful when you are troubleshooting status visibility or confirming whether the I-9 Center step is returning the expected status to Hire.
Applicant Re-do
Select Applicant Re-do when the applicant needs to redo their portion of the I-9 process.
Use this option when the applicant-submitted portion needs to be corrected or completed again. After a redo is requested, the applicant may need to return to their I-9 task and resubmit the required information.
Common reasons to request an applicant redo include:
The applicant entered incorrect information
The applicant needs to resubmit part of the I-9
The applicant’s I-9 process needs to be restarted from the applicant side
User Re-do
Select User Re-do when the employer-side portion needs to be redone.
Use this option when a Fountain user or employer reviewer needs to correct or redo their part of the I-9 process, such as employer-side review information.
Common reasons to request a user redo include:
Employer-side information was entered incorrectly
Section 2 information needs to be corrected
The reviewer needs to redo an employer-side action before the I-9 can be completed