If you need to edit or remove applicant information, you can do so directly from the Applicant Profile.
Fields are not removed
Removing the information in a field in the Applicant's Profile will not remove the field from the Applicant's Profile. Instead, this action will clear the value out of the Applicant Profile. If you prefer to edit the value, you can click on the edit icon (pencil) to the left of the trash icon.
Edit information on an Applicant Profile
Follow the steps below to edit information on an Applicant Profile:
Open the Applicant Profile for the applicant whose information you need to update.
Locate the field you want to edit.
Click the edit icon (pencil) to the right of the field.
Enter the updated information.
Save your changes.
Clear information from an Applicant Profile
Before deleting information from a profile, note that clearing individual fields is not the same as a full GDPR/CCPA-style erasure. For a formal deletion request covering an applicant's documents and cross-product data, contact [email protected].
Follow the steps below to clear information from an Applicant's Profile:
Open the Applicant Profile for the applicant you need to remove information from.
Click on the trashcan icon to the right of the field you want to remove the data for. A confirmation box will pop up asking you to confirm clearing the field's value.
Any cleared fields will move into the Empty Fields portion of the Applicant's Profile.
Deletion Does Not Propagate to Pool or a worker's profile
Clearing a field's value on an Applicant Profile in Hire only removes that value in Hire. It does not automatically delete or anonymize the same person's records in Pool or their Worker Profile. To remove an individual's data from those products, complete a separate manual deletion in each one.
Warning: Deleting Applicant Information
Once you clear a field's value from an Applicant's Profile, there is no way to restore the information that was cleared. You will have to manually re-enter this information. Please be sure to only clear a field's value if you are confident you won't need the information or if you are confident the information in the field is incorrect.