Standard questions are pre-made questions that include a selected answer type, answers (when appropriate), a Data Key, and, in some cases, validation for the answer. Although standard questions enable you to quickly build your Data Collection Stage, there are still parameters you have to work within.
Due to the need to be standardized, standard questions are not editable in any way, including the Data Key. In addition, some PII (Personally Identifiable Information) answers, such as SSN, bank information, and insurance information, are secured questions, which have limited view access.
Fountain also allows you to create custom questions, enabling you to ask exactly what you need from your applicants without restriction. When creating custom questions, you'll be required to create the answers and data key. Learn about custom questions in this article.
Standard vs Custom Question Functionality
Review the table below to compare standard versus custom question functionality:
Functionality | Standard Question | Custom Question (Unsecured) |
Viewable in Applicant profiles | Some fields | Yes |
Filter by value in Applicant Table and UAV | No | Yes |
Exportable | Some fields | Yes |
Customizable Data Key | No | Yes |
Customizable Option Bank | No | Yes |
Use responses as merge keys into documents for signing | Some fields | Yes |
Adding Standard Questions
To add a standard question to a Data Collection stage, follow the steps below:
In the Workflow Editor, click the Data Collection stage you want to add a question to in the list of stages on the left.
Under Data Collection Form, click the Edit questions button.
Enter a title and description. Then click Add question.
You can also create Logic Jumps via this section. Learn more about Logic Jumps in this article.
Click the Enter a question title field to choose from the list of Standard Questions. Click See all questions to see the full list. The answers, data key, and validation (for some questions) will autopopulate.
If you previously created custom questions, they will also appear in the list to choose from.
To make a question mandatory for the applicant, click the asterisk (*) towards the bottom right corner.
Click Save.
Learn about standard questions that include a data validation in this article.
Secure Questions
Secure questions will include a yellow lock icon in the bottom right corner if you select a standard question that is secured. Secure question answers are only visible in the Applicant Profile to users with the Access Secure Data permission. Additionally, all file upload questions are secured.
Types of Standard Data Collection Questions
Review the standard question categories below to see the types of questions available in each category, as well as the related Data Key for each question:
Diversity, Equity, & Inclusion Questions
Questions | Key |
Do you identify as having a disability? | disability |
What is your Race/Ethnicity? | ethnicity |
Which group best describes your gender? | gender |
What is your Sexual Orientation? | sexual_orientation |
Do you identify as Transgender? | transgender_identity |
Which of the following statements regarding your United States Military Status best describes you? | veteran_us |
Essentials
Questions | Key |
Avatar | avatar |
Work Availability | work_availability |
Date of Birth | date_of_birth |
Eighteen or Older | eighteen_or_older |
Sixteen or Older | sixteen_or_older |
Country of Residence | country |
City / Town | city |
Street | street |
State | state |
Zipcode | zipcode |
Citizenship | citizenship |
Are you authorized to work in the United States? | can_work_in_us |
How many hours per week do you prefer to work? | desired_hours_per_week |
How long do you wish to remain at this position? | desired_employment_duration |
How many years have you worked in the same or similar position? | years_of_experience |
What is the highest level of education you have completed? | education |
Please upload a copy of your resume | resume |
Drivers License | drivers_license |
Please upload a copy of a cover letter explaining your interest in this position | cover_letter |
Social Security Number | ssn |
SSN Card Document Upload | ssn_card_document_upload |
National Identification Number | national_identification_number |
National Identification Document Upload | national_identification_document_upload |
Please describe previous experiences that contribute to your fit for this position | previous_work |
Have Prior Experience | have_prior_experience |
How did you find out about this position? | referral_source |
Do you have reliable transportation? | have_transportation |
Which country will you be working in? | country_of_work |
Salary & Tax
Questions | Key |
Income Salary | income_salary |
Income Income Tax Dollar Amount | income_income_tax_dollar_amount |
Income SS Tax | income_ss_tax |
Income Medicare Tax | income_medicare_tax |
Income Taxpayer Identification Number | income_taxpayer_identification_number |
Bank
Questions | Key |
Bank Name | bank_name |
Bank Routing Number | bank_routing_number |
Bank Account Number | bank_account_number |
Driving
Questions | Key |
Vehicle Make | vehicle_make |
Vehicle Model | vehicle_model |
Vehicle Year | vehicle_year |
Vehicle Photo | vehicle_photo |
Vehicle Registration Plate Number | vehicle_registration_plate_number |
Vehicle VIN Number | vehicle_vin_number |
Driver License Number | driver_license_number |
Driver License Expiration Date | driver_license_expiration_date |
Driver License State | driver_license_state |
Driver License Photo | driver_license_photo |
Social Media
Questions | Key |
LinkedIn Profile Link | |
Facebook Profile Link | |
Twitter Profile Link |
Behavioral
Questions | Key |
Have you worked at our company before? | did_apply_multiple_times |
Why do you think you would be a good fit for our company and this position? | why_should_we_hire_you |
What 3-5 things do you need to be successful in this position? What are the deal killers? | success_in_job |
What are your expectations for earnings, per hour, in this position? | earnings_expectations |
Do you prefer working on your own or as part of a team? | team_or_solo |
Extra
Questions | Key |
Emergency Contact Name | emergency_contact_name |
Emergency Contact Phone | emergency_contact_phone |
Emergency Contact Relationship | emergency_contact_relationship |
Please list your current professional certifications or licenses | certifications_licenses |
What is your first spoken language? | first_language |
Please select any other languages you speak | other_languages |
Insurance
Questions | Key |
Insurance Type | insurance_type |
Insurance Benefactor First Name | insurance_benefactor_first_name |
Insurance Benefactor Middle Name | insurance_benefactor_middle_name |
Insurance Benefactor Last Name | insurance_benefactor_last_name |
Insurance Member ID | insurance_member_id |
Insurance Company Group ID | insurance_company_group_id |
Insurance Company of Issue | insurance_company_of_issue |
Insurance Country of Issue | insurance_country_of_issue |
Insurance City of Issue | insurance_city_of_issue |
Insurance Issue Date | insurance_issue_date |
Insurance Expiration Date | insurance_expiration_date |
Passport
Questions | Key |
Passport Document Photo | passport_document_photo |
Passport Number | passport_number |
Passport Country of Issue | passport_country_of_issue |
Passport City of Issue | passport_city_of_issue |
Passport Issue Date | passport_issue_date |
Passport Expiration Date | passport_expiration_date |
For guidance and support in choosing standard questions, contact your Fountain Customer Success contact or [email protected].
Additional Resources
Click the image below to try out adding questions to a Data Collection stage.
