Triggers are a key component of Fountain and can be used in the general Fountain platform or in various Fountain products. These trigger automations are designed to simplify workflows, boost engagement, and ensure seamless compliance management.
Benefits:
Real-time action with custom attribute webhooks: Within the Fountain platform, webhooks can be triggered automatically when Worker Profile attributes change. These real-time updates save time and reduce errors.
Streamline external document processing in Compliance: Ensure smooth compliance workflows with automatic external document processing. When a worker uploads a required document via a Compliance group, a webhook instantly triggers external systems for processing, reducing manual intervention and ensuring timely completion of compliance checks.
Triggers in the General Fountain Platform:
To use triggers for custom attribute webhooks, follow the steps below:
Click your company logo in the bottom left side panel. Then click Settings.
Click the Worker Attributes Settings link.
Find the worker attribute you want to add the webhook to and click the 3 dots button to the right of the worker attribute name. Then click Manage Webhooks.
Click +Add Webhook.
Enter the URL that should be triggered when that attribute changes.
Click Save.
Learn more about worker attribute webhooks in Fountain’s Developer Docs.
Triggers in Compliance
To process Compliance documents by a 3rd-party or custom service webhook, follow the steps below:
Follow the steps in Create Compliance Requirements.
For an existing requirement, click the 3 dots button on its card, then Edit. Go to the Documents step. Under the document in Accepted documents, click Add optional settings. If the document already has optional settings, click the Optional settings box instead.
In Optional settings, turn on External Processing URL and enter the URL. To send an authorization header with each request, turn on Request Authorization Header and enter it (for example a Bearer token or API key). Click Save.
Click Next to reach the Notifications step, then click Publish. You return to the Requirements page. The webhook triggers automatically when a worker uploads a document for that requirement.
Learn more about Compliance webhooks in Fountain’s Developer Docs.
Learn more about Fountain’s Compliance product in Get Started with Compliance.