Triggers are a key component of Fountain and can be used in the general Fountain platform or in various Fountain products. These trigger automations are designed to simplify workflows, boost engagement, and ensure seamless compliance management.
Benefits:
Real-time action with custom attribute webhooks: Within the Fountain platform, webhooks can be triggered automatically when Worker Profile attributes change. These real-time updates save time and reduce errors.
Streamline external document processing in Compliance: Ensure smooth compliance workflows with automatic external document processing. When a worker uploads a required document via a Compliance group, a webhook instantly triggers external systems for processing, reducing manual intervention and ensuring timely completion of compliance checks.
Triggers in the General Fountain Platform:
To use triggers for custom attribute webhooks, follow the steps below:
Click your company’s logo in the bottom right corner of Fountain. Then click Settings.
Click the Worker Attributes Settings link.
Find the worker attribute you want to add the webhook to and click the 3 dots button to the right of the worker attribute name. Then click Manage Webhooks.
Click +Add Webhook.
Enter the URL that should be triggered when that attribute changes.
Click Save.
Learn more about worker attribute webhooks in Fountain’s Developer Docs.
Triggers in Compliance
To process Compliance documents by a 3rd-party or custom service webhook, follow the steps below:
Follow the Compliance Group creation steps outlined in this article.
When selecting your Compliance Group requirements, click Setup to the right of the document name.
Enter an external processing URL and Request Authorization header.
Click Next and Publish the Compliance Group. The webhook will automatically trigger when a worker uploads a document for that specific compliance check.
Learn more about Compliance webhooks in Fountain’s Developer Docs.
Learn more about Fountain’s Compliance product by reading this article.