Connectors let Cue work with tools outside Fountain. Once a connector is enabled and you have signed in to the provider, Cue can pull context from those tools into a conversation and take action in them, without you switching applications.
Enabled By Request Per Account
Connectors are available to a limited group of customers. Contact your Customer Success representative to have them enabled for your account.
What Connectors Do
Without a connector, Cue only knows what lives inside Fountain. With one, it can answer questions and complete work that spans your other systems.
Bring outside context into a Fountain conversation. Ask about a project plan, a document, or a message thread without leaving Cue to go and find it.
Send Fountain insight where your team already works. Cue can format and post messages, reports, reminders, and alerts into your messaging tools instead of requiring people to come back into Fountain to check.
Turn a conversation into tracked work. Where the connector supports it, Cue can create tasks, pages, and updates directly in the tool that owns them.
How Access Works
Connectors are enabled in two stages, and both are required.
The account is enabled for a connector. This makes the connector available to your users. Some providers also require a one-time approval from an administrator of that provider before anyone can connect.
Each person connects their own account. You sign in through the provider and review the permissions being requested before access is granted.
Cue Sees Only What You See
Because each person connects individually, Cue acts as you and can only reach what your own account in that tool could already open. Enabling a connector does not give Cue a pooled view of everyone's data, and it does not change anyone's permissions in the connected tool.
Two further points are worth knowing:
Nothing is copied into Fountain in advance. Cue reads a connected tool at the moment a question or action requires it, rather than syncing your data into Fountain and keeping a copy.
Fountain never receives your password. Sign-in happens on the provider's own screens.
Available Connectors
Connector | What it covers |
Slack | Reading and sending channel and direct messages |
Microsoft 365 | Outlook mail and calendar, Teams messages, and SharePoint and OneDrive files |
Notion | Reading pages and databases, and creating pages, comments, databases, folders, and views |
Asana | Reading projects and tasks, and approved task and project updates |
Connectors become available in waves, so not all of them will be enabled for your account at the same time. Your Customer Success representative can tell you which are available to you today.
Setup differs by provider. For connector-specific steps, see the article for the connector you are enabling.
Connect a Tool
Connectors are managed from Connectors Marketplace, under Workflows in Settings.
What Cue Will Not Do
Some actions are deliberately held back, so a mistaken instruction cannot cause damage that is hard to undo.
Deleting is not supported. Cue cannot delete tasks in Asana.
Existing content is not edited or moved. In Notion, Cue can create new pages, comments, page copies, text attachments, databases, folders, and views, but it cannot edit, move, delete, or hide content that already exists.
Where Cue cannot complete an action, it will say so rather than attempting a workaround.
Privacy and Control
Access is per person, not per account. Each user's connection is their own, and disconnecting affects only that user.
The provider stays in charge. Permissions, sensitivity labels, and compliance policies in the connected tool continue to apply. If the provider refuses a request, Cue cannot override it.
Nothing changes until someone connects. Enabling a connector for the account makes it available. It does not connect anyone or grant Cue any access on its own.