Anna (AI Recruiter) is Fountain's AI interviewing agent. Anna conducts structured interviews with candidates and returns a score, summary, transcript, and recording for human review.

Yes. Anna is the name for Fountain's AI interviewing agent previously referred to as AI Recruiter. In Fountain workflows, you may still see stage or configuration labels such as AI Interview or AI Interviewer.

No. Anna supports recruiters by conducting structured screening interviews. Recruiters and hiring managers make the hiring decisions.

No. Anna scores interviews and hands the results to your team. A person decides whether a candidate is hired or rejected.

Yes. Automated applicant movement is configured with rules in the Fountain workflow editor, using the Anna score returned to the applicant's profile.

Use rules to fast-track strong candidates — for example, routing high scorers into a priority review queue so your team reviews the best candidates first.

Do not build rules that move a candidate into the Approved stage or the Rejected stage.

In Fountain Hire, Approved means the candidate is considered hired. Rejected ends their candidacy. Both are final outcomes, and both should be the result of a person reviewing the interview.

Automate the path to a review stage. Keep the decision made in that review stage with a human.

Most Anna interviews take about 5 minutes. The exact length depends on the number of questions, follow-ups, candidate response length, and interview configuration.

The candidate can restart or call back. Anna will attempt to continue where the candidate left off.

Customers can configure workflows to offer an alternate path, such as a recruiter-led interview. Requirements vary by organization and location, so confirm your compliance approach before launch.

You can configure workflows to route candidates through Anna, but consider whether your organization needs an alternate path for accessibility, compliance, or candidate experience reasons.

Candidates can complete many Anna interviews by phone or browser. Video recording requires a desktop computer and webcam access.

Each job opening has an Interview language setting and a Voice setting. Your interview questions do not need to be written in the same language Anna speaks. If the language you need is not in the list, contact support to request access to additional languages.

Anna can be configured with role-specific questions, qualifications, and instructions. Use AI interviewer instructions to guide tone and behavior. More advanced persona changes may not be standard self-serve functionality.

Not as a scheduled setting. Anna is designed to let candidates interview 24/7. A job opening can be paused manually. If you need time-based routing, discuss the use case with your Fountain representative.

Anna may use job opening details such as location, pay, and hours when they are available. Avoid conflicting details in job descriptions, and use AI interviewer instructions to guide how Anna should answer candidate questions. If Anna continues to share details you want restricted, contact Fountain Support.

Anna asks clarifying questions and adapts to candidate responses by default. Add an instruction telling Anna not to ask clarifying or follow-up questions if you need a strict question list. Keep in mind this may reduce the depth of candidate responses.

Yes. Restrict interview link access limits interviews to pre-registered candidates. When enabled, you must upload candidates in advance and unrecognized candidates are prevented from interviewing.

Anna's interview score is based on the interview conversation and configured qualifications. Resumes are not a standalone score replacement.

Resume collection can be set to None, Before the interview, or After the interview. Collecting before the interview is what enables Anna to personalize questions to the candidate's background. Collecting after the interview gives you the resume on file without affecting the questions asked.

Non-resume file ingestion is not standard documented behavior. Contact Fountain Support if you have a specific use case.

Pre-interview forms are created in settings and selected on a job opening to collect information before the interview. Do not assume form answers are used as scoring inputs unless confirmed by Fountain.

Open the applicant profile and expand the AI Interview stage section to see the score, partner details, report link, transcript, and recording. The AI Interview Management area also has an Interviews tab listing every candidate with their overall score and per-qualification ratings, and an Insights tab with completion rate, score distribution, and decision breakdowns.

Yes. A job opening's overflow menu includes Export interviews to CSV. Individual interview records also have a Share action. For programmatic access, settings include Webhooks and API keys.

PDF report export may vary by account and product availability. If you need a specific report format, contact Fountain Support or your Fountain representative.

Settings include an Integrations page, plus webhooks and API keys for building your own connection. Supported fields and formats vary by implementation. Contact your Fountain representative to scope integration requirements.

Yes. The transcript view includes a Translate to option, along with a playback speed control for the recording.

Anna is designed so customer and candidate data passed through the system is not retained by model providers for training. Contact Fountain for the latest security and legal documentation.

Deletion is not currently a standard self-serve admin action. Contact Fountain Support for deletion requests and account-specific retention requirements.

Retention can depend on customer agreement, account configuration, and legal requirements. Contact Fountain Support or your account team for your account's retention setup.

A sample of Anna interviewees may be asked demographic questions to support required fairness and regulatory audits. These responses are used for compliance monitoring and are not used by hiring managers to make hiring decisions.

Not currently in standard configuration. Because customer-defined EEO questions may not map reliably to the required audit questions, duplicate suppression is a product request rather than a standard setting.