Fountain Support

AI-powered agents that help automate recruiting, support, and retention workflows across the talent journey.

Talent Agents

This article explains the check-in schedule, how Sam reaches workers, what the worker experiences on a call, and how usage is counted.

Use Sam

Set up, customize, and test automated AI voice check-in surveys with Sam to gather worker feedback across key employment milestones.

Set Up Sam

This article explains where that data lives, how to read an individual call, how to work with aggregated insights, and how to act on what Sam surfaces using Cue.

Analyze Sam's Results

AI Retention agent that checks in with workers, captures feedback, and flags retention risks before they escalate.

Understand what Anna is, its benefits, and when to use it.

Anna (AI Recruiter) Overview

Answers to common questions about Anna, Fountain's AI interviewing agent.

Anna FAQ

Anna automates candidate interviews using AI to screen and score applicants, helping recruiters move top talent forward faster while reducing manual effort.

Anna (AI Recruiter)

How to set up AI Recruiter for your job openings, from adding the stage to your workflow to configuring interview questions and qualifications.

Set Up Anna (AI Recruiter)

Configure your workflow to work effectively with AI Recruiter, including best practices for routing candidates and setting up move rules.

Configure Workflows for Anna

Add the AI Interview stage to a workflow, configure what Anna asks and evaluates, and set up the rules that route candidates afterward.

Setup and Configuration

Understand AI interview results, optimize your AI Recruiter configuration for better outcomes, and troubleshoot common issues.

Understand Anna Interview Results

Understand Anna settings that help discourage cheating and support human review.

Anna Anti-Fraud and Interview Integrity

Find and interpret Anna's scores, reports, transcripts, and integrity flags, and tune your configuration when scores do not match expectations.

Results and Review

How to communicate Anna usage to candidates and keep human review in your hiring process.

Anna Transparency, Consent, and Responsible AI

Understand Anna result data, retention considerations, and integration options.

Anna Data, Retention, and Integrations

Communicate Anna to candidates, keep hiring decisions with people, and understand how interview data is stored, shared, and deleted.

Trust, Privacy, and Compliance

Fountain.com

Developer Tools

Fountain Academy

Release Notes

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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