A custom skill is a reusable way of working that you teach Cue once and use whenever you need it. You describe the task in plain language, Cue asks the questions it needs to shape it, and the result is saved as your own skill. There is no configuration file to write and no engineering involved.
Your custom skills are private to you. Nobody else in your organization sees them or can run them.
What a Custom Skill Is For
A custom skill suits work you repeat, where the steps stay the same but the details change: a weekly funnel check, a daily attendance review, a report you always want formatted the same way. Instead of re-explaining the task to Cue each time, you describe it once and then ask for it by name.
It carries your context. Your team's naming conventions, the openings you care about, the format you want the answer in.
It follows your logic. The checks you would make, in the order you would make them.
It stays yours. A skill is private to the person who created it.
Skills And Scheduled Tasks Work Together
A skill is the way of working itself, which you invoke when you need it. A scheduled task is work that runs on a cadence without you asking. A skill can be set to run on a schedule, so the two combine. See Cue Scheduled Tasks.
Start a Skill
There are three ways to begin, and they lead to the same guided conversation.
From Skills & Connectors. Open Cue in the left navigation, select Skills & Connectors, and in the Skills section select the Create a skill card.
From a Cue chat. Type / in the message box and choose the skill-creation option.
By asking Cue. Describe what you want in plain language, for example "Help me create a skill".
Build the Skill
Cue starts by asking how you want to create the skill, and offers two paths.
Build It From Scratch Together
Choose Build it from scratch together and Cue asks what the skill should do. Describe the task or workflow you want to turn into a reusable skill, then keep answering Cue's follow-up questions. Cue asks about the parts it needs in order to get the result right, such as the scope of the work, the conditions that matter, and the format you want back.
Answer as you would explain the task to a new colleague. The more specific your description, the closer the finished skill lands. For guidance on describing an outcome well, see Prompt Cue Effectively.
Say When The Skill Should Be Used
A finished skill is described in two halves: what it does, and when to reach for it. A skill that reviews stalled applicants might carry "Use when the user wants a recruiter checklist of stuck applicants to follow up on." That second half is how Cue recognizes the skill later from an ordinary request, so it is worth answering carefully.
Import a Skill You Already Have
Choose Import a skill I have as a .zip file and upload the file. Cue reads the skill files in the archive and saves the skill to your account, so a skill someone shared with you as a .zip becomes yours to run without being rebuilt.
Try It Out
When the skill is ready, Cue offers to run it there and then, so you can see the result before relying on it. If the output is not what you expected, say so in the same conversation and keep refining.
Cue offers suggested next steps at several points while you build. Selecting Skip sets the suggestions aside so you can continue in your own words.
Run Your Skill
Once a skill is saved, there are two ways to use it.
Invoke it directly. Type / in a Cue chat and select the skill.
Let Cue recognize it. Describe the work in conversation and Cue uses the relevant skill on its own.
The result arrives in the conversation, and Cue follows it with next steps suited to what came back. On a long result those might include exporting the whole thing as a file, narrowing to the part you care about, acting on the items in bulk, or setting the skill to run on a schedule.
Run a Skill on a Schedule
A skill you run regularly can run on its own instead. Accept the scheduling option Cue offers after a run, or ask Cue to schedule the skill in conversation. Scheduled runs and their past results are listed under Scheduled in the left navigation. See Cue Scheduled Tasks.
Manage Your Skills
Your saved skills sit under Your skills, in the Skills section of Skills & Connectors. Each one shows its name and the description it was saved with.
Selecting a skill opens its details, where Delete removes it. Deleting a skill affects only your own account, since a custom skill was never shared with anyone else.
The details panel does not offer a way to rewrite a saved skill. To change how one behaves, ask Cue about it in conversation, or build a replacement and delete the original.
What to Know
Your skills are private. A custom skill belongs to the person who created it. Sharing one with a teammate means sending them the .zip to import.
Creating and keeping a skill does not use credits. [SOURCE UNCONFIRMED — the release source states custom skills carry no credit cost. Confirm whether credits still apply to billable work a skill performs when it runs, before publishing.]
A skill works within your permissions. Like everything else Cue does, a skill can only reach the data and take the actions your own role allows.