Scheduled tasks let you set up recurring work once and have Cue run it for you on a daily, weekly, or monthly schedule. You do not need to reopen Cue or retype the prompt. Each run is saved as a normal Cue conversation, so you can read the result, review the files it generated, and keep chatting in the same thread.

If there is a report or a check you run manually today, it is usually a good candidate to hand to Cue. Common examples include a weekly digest of applicants who interviewed but have gone idle, a daily status on unfilled shifts, and a weekly cross-product report covering hiring pipeline, shift coverage, onboarding completion, and compliance status.

A scheduled task holds three things: the instructions you want Cue to follow, how often you want them run, and where you want the result.

Cue runs the task with your access. A scheduled task sees the same data you see when you use Cue yourself, and it cannot act on records outside your role and permissions.

Click Cue in the Fountain left navigation, then Scheduled. This is where every task you have set up lives, and where you review the results of past runs.

There are several ways to create a scheduled task. All produce the same kind of task, so choose whichever fits how you are working at the time.

Describe the recurring work in plain language, in any Cue chat: "Create a weekly list of applicants that have completed an interview but have been idle for more than 7 days. Create each Monday as a digest."

Cue recognizes that you are scheduling something and asks a short series of setup questions to fill in what your prompt did not settle, such as what time the digest should run and which openings it should cover. Each question offers a few suggested answers you can select, along with an or something else… option if none of them fit, and a Skip button if you would rather let Cue decide.

Cue then posts a task card in the conversation with everything it intends to create:

Read the card, then select Schedule to activate the task. Cue confirms that the task is live and tells you when the first run lands. If anything is wrong, say so in the chat instead and Cue revises the card.

When Cue has produced a report you want on a rhythm, you do not need to rewrite it. Schedule it directly from that conversation, or simply tell Cue: "I like this, schedule it weekly." Cue builds the task from the work it just did and presents the same card for you to review.

You can also ask Cue to propose recurring work for you, either one task or several at once. Describe the outcome you are after, such as "Suggest a few scheduled tasks that would help me stay on top of my pipeline," and review what Cue proposes before scheduling any of it.

Templates are ready-made tasks built around work that recurs for a particular role, including recruiters and TA specialists, hiring managers and store managers, HR admins, and schedule managers. Open a template to see its name, description, instructions, and suggested frequency before you create anything from it.

You see the templates that match your product access. A template assigned to more than one product appears only if you have access to all of them. For example, if you have access to Onboard and Compliance, you see templates assigned to Onboard, to Compliance, or to both, but not a template that also requires Shift.

Most templates include a setup question, because a template cannot know which records you mean. A template built for hiring managers, for example, asks how to identify your openings: the ones you own, the ones where you are listed as the hiring manager, or the ones at your locations.

The setup question fills a placeholder inside the template's instructions, so it has to be answered. If you try to create the task without completing it, Cue returns an error asking you to complete the placeholder first.

You can also build a task from scratch on the Scheduled page, filling in the schedule, name, description, and instructions yourself. Use this when you already know exactly what you want run and how often. The fields are the same ones described under Edit a Task Manually below.

Every task has three schedule settings.

Times use the timezone on your employer profile, so a task set for 8:00 AM runs at 8:00 AM in your organization's timezone regardless of where you happen to be working. If no profile timezone is available, your browser timezone is used instead. An active task shows its schedule as a label in the form Every Mon at 8am PDT, alongside the date and time of its next run.

Every run lands in Cue as a conversation. Open it to read what Cue found, download any files it generated, and ask follow-up questions in the same thread, exactly as you would in a chat you started yourself.

Each run opens with its status: Working on it… while Cue is still going, and Completed once it has finished. Expand the status to see the steps Cue worked through on that run.

Cue emails the result only when the task instructions ask it to. If you want the output in your inbox as well as in product, say so in the instructions, naming the address: "Email the report to me at [email protected] when it is done."

When a run sends an email, it says so at the top of the run conversation and names the address it went to, so you can confirm delivery without leaving Cue. Emails are sent through Fountain's internal email system, and sending them requires the Can send Fountain emails permission on your role.

Cue generates a file when your instructions ask for one. Supported formats are XLSX, PPTX, PDF, DOCX, CSV, and HTML. Name the format you want in the instructions, for example: "Produce the report as an XLSX."

Each task appears as a card on the Scheduled page. Enabled tasks are listed first and paused tasks last, and within each group the most recently created task appears at the top. Each card also shows a count of runs you have not read yet.

Open a task to see its description, its schedule, and when it next runs. The actions menu in the top-right corner holds everything you can do to it: Edit with Cue, Edit manually, Run now, Pause, and Delete.

Long or complex instructions are often easier to change by describing the change than by rewriting the text. Select Edit with Cue and Cue opens a conversation asking what you would like to change. Answer in plain language, for example: "Make this about all shifts, not only the unfilled ones," or "Run this every day at 9am."

Cue shows a preview of the revised task, including a name it updates to match. Review it, then save. Nothing changes on the task until you do.

Select Edit manually to open the Edit scheduled task window and change any setting directly:

Select Save changes to apply them, or Cancel to close without changing anything.

Select Run now to run a task outside its schedule. Cue confirms that the run was triggered, adds it to the task's run list as In progress, and opens it so you can watch the work happen. The schedule itself is unaffected.

Run now works on a paused task too, which makes it a safe way to check a task's output without putting it back on a schedule.

Select Pause to stop a task running on its schedule without deleting it. A paused task is labelled Paused, shows No upcoming runs in place of its next run time, and moves to the bottom of your list. Its history stays intact.

Select Enable to start it again. It resumes on the schedule it already had.

Select Delete and confirm to remove a task permanently. Deleting the task does not delete what it produced: past run transcripts move to your Cue chat history, where you can still search and read them.

Open a task to see its runs listed by date and time, most recent first, with a count at the top. Runs you have not opened are marked with a dot, which clears once you read them. A task that has not fired yet shows No runs yet, and the first conversation appears there after it does.

Select any run to open the conversation it produced, along with the files that came with it. You can act on the task itself from this view too, using the same actions menu.

Run history is the fastest way to compare one week against the last, or to find a report you remember reading but did not save.

Alongside pausing a task yourself, a task pauses automatically after three consecutive failed runs. This prevents a task with a problem in its instructions, or one pointed at data it cannot reach, from failing quietly on a schedule.

To restart a task that paused itself, review the run history to see what the failures had in common, edit the instructions if something needs correcting, then enable the task again. It resumes on its existing schedule.

A scheduled run consumes credits the same way the same request would in a chat you ran yourself. Credits are deducted per completed outcome, so a task that generates a report each week draws credits each week. A run that does not complete costs nothing.

Because a scheduled task runs whether or not you are watching, it is worth knowing what a task costs before you set it to daily. Run it once, check the credit usage it recorded, and multiply by the frequency you have in mind. Every run appears in your credit history alongside your other Cue activity. See How Cue Credits & Billing Works for what each outcome type costs and where to review usage.

Instructions written for a recurring task carry more weight than a one-off prompt, because you will not be there to clarify. A few habits help.

For more on prompt structure, see Prompt Cue Effectively.