Hiring frontline workers at scale means managing hundreds of applicants across dozens of locations simultaneously. Manual processes slow you down, inconsistent screening creates compliance risk, and candidates drop off when the experience feels clunky.
Fountain Hire is Fountain's end-to-end applicant tracking and hiring platform built specifically for high-volume, frontline hiring. From the moment a candidate discovers your job posting to the moment they receive an offer, Hire gives your team the tools to attract, screen, communicate with, and hire applicants — efficiently and at scale.
What is Fountain Hire?
Fountain Hire is organized around a simple model: you create Job Openings (a combination of a Position and a Location), build Workflows that guide applicants through a customized screening and assessment process, and manage applicants as they progress through each stage toward hire.
Key capabilities include:
Job Openings & Workflows – Create openings with fully customizable multi-stage hiring workflows, from application through offer.
Applicant Management – Track, filter, communicate with, and move applicants through your pipeline from a centralized Applicant Table.
Automated Messaging – Send automated SMS, email, and WhatsApp messages at every stage of the process to keep candidates engaged.
AI-Powered Hiring – Use Fountain's AI tools, including Candidate AI (CAI) and AI Recruiter, to screen and interview candidates automatically.
Sourcing & Job Distribution – Post jobs to boards like Indeed and ZipRecruiter, track applicant sources, and optimize spend.
Integrations – Connect with background check providers, ID verification services, document signing tools, HRIS systems, and more.
Hire Glossary
Review the table below for common terms used in Fountain Hire:
Term | Definition |
Position | The job title and associated application form that defines what applicants apply for (e.g., Delivery Driver, Cashier). |
Location | The geographic place (address, market, or district) associated with a Job Opening. Determines time zone, language, brand, and SMS number. |
Opening | A specific combination of a Position and a Location. Openings are where applicants apply and are managed. |
Workflow | The sequence of stages an applicant moves through from application to hire. A single workflow can be shared across multiple Openings. |
Stage | A single step in a workflow. Stages can include data collection, scheduling, document signing, assessments, background checks, and more. |
Applicant Table | The primary interface for viewing and managing all applicants within an Opening. |
Universal Applicant View (UAV) | A cross-opening view of all applicants across your account, enabling search and filtering at a global level. |
Rule Stage | An automated stage that moves or updates applicants based on defined conditions (e.g., move all applicants who haven't responded in 3 days). |
Candidate AI (CAI) | Fountain's AI agent that can conduct conversational screening interviews with applicants via SMS or WhatsApp, reducing manual recruiter workload. |
AI Recruiter | Fountain's AI-powered phone interviewing agent (Anna) that conducts structured phone interviews, scores candidates, and generates interview reports. |
Hiring Goal | A target number of hires within a defined time period, set per Opening. Used to track hiring progress and trigger automated reminders. |
Brand | A visual and configuration profile (logo, colors, SMS number, language) applied to Openings to create a consistent applicant experience. |