DISA Global Solutions is a leading provider of background screening, drug and alcohol testing, health services, and ongoing compliance solutions. DISA's experience and consultative approach set you up for success by leveraging industry-leading expertise that is unmatched in our industry! Since 1986, DISA has been helping employers with their employee screening needs. With more than 80,000 customers and 30% of Fortune 500 companies counting on DISA, you can depend on DISA to help you build a configurable program for your company, all seamlessly integrated into your Fountain Hire application.

DISA's robust line of services creates an end-to-end solution for your employee screening and compliance needs. Their professionals help you manage your program while keeping you up to date on the latest changes to regulations and industry trends. Whether trying to meet company, federal, or facility requirements, their consolidated solutions help relieve the administrative burden of managing your programs and multiple vendors.

Obtaining a DISA Account

In order to enable Fountain’s DISA integration, you will need to request an account by completing this form on their website. For questions, email [email protected].

The packages supported by Fountain are DISAScreen, D360, and DISAWorks.

Set up a DISA Integration

Reach out to your Fountain CSM or [email protected] to enable the partner in your account. Once DISA has been enabled, follow the steps below:

Contact DISA to request the relevant API Key and Account ID. Save these for use in Hire.
Within Fountain Hire, click on your initials icon in the top right corner. Then click Integrations in the dropdown.
Click on Screening in the left sidebar.
Click Connect to the right of DISA.
Type your DISA API Key.
Type your DISA Account ID
Click Save Changes.

Add a DISA Background Stage to a Workflow

To add the AssureHire stage to your Opening’s workflow, follow the steps below:

Access the Workflow Editor for your Opening. Click Add Stage in the top left corner. Then click Create New Stage in the dropdown.
Type a name for the stage, select DISA Partner Stage in the stage type dropdown, and choose the placement of the stage.
Click Add Stage.
In the DISA Integration section, choose the appropriate package for Stage Option Type in the dropdown.
Click Save Changes in the top right corner.

DISA Stage Rules

You can create stage rules for applicants in the DISA background check stage based on their status. Below is an example of a rule in the DISA partner stage:

Learn more about building partner rules in this Help Center article.

DISA Statuses and Partner Details

The following statuses can be seen in the Applicant Table, Universal Applicant View, and Applicant Profile related to DISA package type:

DISAScreen:

Status Label	Description
	The order is complete, and the results are ready for review
	The order was cancelled, and the background check was not started or billed for
	The order was closed, and although the background check was started, it was not successfully completed
	The order could not be created because the applicant did not provide a zipcode
	The order is waiting for the applicant to provide information in order to complete.
	The order has been created but not submitted
	The order was submitted and is currently in process by Global HR Researcher
	The order is waiting for the client to review the applicant's provided information prior to submitting the order
	The background check stage has been completed and is awaiting client review before proceeding to the next stage
	The order is waiting for the client to review and apply grading
	The order is waiting for Global HR Research to review

DISAWorks:

Status Label	Description
	The order is in progress
	The order was created
	The order is pending a communicator with the applicant
	The order was placed successfully and is in progress
	There is an error with the order
	The order was completed