Private Eyes Screening Group stands out as one of the few companies in the industry that has developed its own innovative, user-friendly background screening platform. This proprietary system ensures faster and more efficient results for background checks, verifications, and drug testing – making your screening process smoother and more reliable than ever. Through their seamless integration with Fountain, managing your entire screening process has never been easier. From candidate onboarding to managing compliance, Private Eyes simplifies the entire workflow.
With Private Eyes, you can:
Onboard candidates with ease: Simplify the onboarding process for a seamless candidate experience.
Manage sensitive data securely: Protect and control candidate information with industry-leading security protocols.
Track background checks in real time: Submit background check requests and monitor progress from start to finish.
Achieve speed and accuracy: 90% of Private Eyes background checks are completed within 48 hours, enabling faster hiring decisions.
PBSA & SOC 2 Certified: Adhere to the highest data security and privacy standards with our certifications.
Ensure compliance with FCRA & state laws: Full compliance with the FCRA and state/county regulations to ensure legal consent is obtained.
Monitor employees post-hire: Ongoing monitoring for MVR and criminal activity to maintain a safe and compliant workforce.
Flag discrepancies in candidate data: Automatically detect discrepancies in Personally Identifiable Information (PII) and verification data to ensure accuracy.
By choosing Private Eyes, you're choosing a streamlined, efficient, and secure solution for all your background screening needs. Let Private Eyes handle the complexities of background checks while you focus on building your team with confidence.
Obtaining a Private Eyes Account
In order to enable Fountain’s Private Eyes integration, you will need to request an account by completing this form on their website.
Set Up a Private Eyes Integration
Reach out to your Fountain CSM or [email protected] to enable the partner in your account. Once Private Eyes has been enabled, follow the steps below:
Contact your Private Eyes Account Manager to request the relevant API Key and Account ID. Save this for use in Fountain Hire.
Within Fountain Hire, click on your initials icon in the top right corner. Then click Integrations in the dropdown.
Click on Screening in the left sidebar.
Click Connect to the right of Private Eyes Screening.
Type your Private Eyes API Key and Account ID.
Click Save Changes.
Add a Private Eyes Background Stage to a Workflow
To add the Private Eyes stage to your Opening’s workflow, follow the steps below:
Access the Workflow Editor for your Opening. Click Add Stage in the top left corner. Then click Create New Stage in the dropdown.
Type a title for the stage, select Private Eyes Screeing Partner Stage in the stage type dropdown, and choose the placement of the stage.
Click Add Stage.
In the Private Eyes Integration section, choose the appropriate package for Stage Option Type in the dropdown.
Click Save Changes in the top right corner.
Customize Stage Instructions
When in the Private Eyes Partner stage, click Edit applicant portal instructions towards the top right to customize the message applicants will see when they land in the stage.
Private Eyes suggests using the following: You will be receiving an email from "[email protected]" for performing your Background Check. Please complete the process and connect to "[email protected]" if you have any issues.
Private Eyes Stage Rules
You can create stage rules for applicants in the Private Eyes background check stage based on their status. Below are examples of rules in the Private Eyes partner stage:
Learn more about building partner rules in this Help Center article.
Private Eyes Statuses
The following statuses can be seen in the Applicant Table, Universal Applicant View, and Applicant Profile via Status Labels related to Private Eyes background checks:
Status Label | Description |
| The applicant was created in Private Eyes platform. The applicant will receive an email with an access code. This link will allow them to complete the applicant process and provide the necessary details for the background check. |
| The applicant has provided Private Eyes with their consent and the required information to start the background check. |
| The background check was completed successfully, and Private Eyes did not find any issues with this applicant. |
| Private Eyes has found something that the client needs to review (consider status) before hiring the applicant. |
Reviewing the Final Report
To review the results report, click on the green Private Eyes Completed Status Label and then View Report Here. You will be prompted to log in via Private Eye’s website.