Pool
Build talent pipelines with AI-powered matching, automated audience creation, and multi-touch email and SMS engagement.
10 articles
Pool Basics
What Pool is, how it works, and the fastest way to use it.
Find Talent and Run Campaigns
Find the right people, group them into an audience, reach them by email or SMS, and measure what worked.
- Pool Talent Page & Talent ProfilesLearn how to navigate the Pool Talent Page and review Talent Profiles
- Build and Manage Pool AudiencesFilter your talent into a saved audience, and understand every condition available in the filter builder.
- Create & Manage Pool CampaignsBuild email and SMS campaigns, personalize and test them, then activate them to an audience.
- Read Pool Campaign PerformanceFind the delivery, open, click, and unsubscribe figures for a Pool campaign, and understand what each one counts.
Administer and Troubleshoot
Configure Pool, get talent in, and fix what breaks.
- Pool Setup and SettingsConnect Pool to Fountain Hire, then configure matching, eligibility, messaging rules, and the public prospect form.
- Import Prospects and Capture LeadsImport prospects from a CSV or a data pipeline, and share a public form and QR code so people can add themselves.
- Troubleshoot PoolCommon Pool symptoms and what causes them: missing audience members, empty campaigns, blank Competencies, filters returning zero, and Pool limits.