Pool
Build talent pipelines with AI-powered matching, automated audience creation, and multi-touch email and SMS engagement.
14 articles
- Get Started with PoolUnderstand what Fountain Pool is, how it works, and how to configure your account to start engaging past applicants, workers, and prospects.
- How Match Score WorksUnderstand what match score measures, how competencies are built, how to balance the categories, and when a score is not shown.
- Available Talent from Pool in HireSee how much matching Pool talent sits behind each Opening, open a Talent Profile from an Applicant Profile, and configure how talent is matched.
Pool Basics
What Pool is, how it works, and the fastest way to use it.
- How Pool WorksUnderstand where Pool records come from, how they combine into Talent Profiles, how audiences behave, and who is eligible to receive a campaign.
- Use Cue in PoolWhat Cue can do in Pool, what to check in a Cue draft, and what Cue does not do.
- The Pool DashboardSee how your Pool outreach is performing and which campaigns are running.
Find Talent and Run Campaigns
Find the right people, group them into an audience, reach them by email or SMS, and measure what worked.
- Pool Talent Page & Talent ProfilesLearn how to navigate the Pool Talent Page and review Talent Profiles
- Build and Manage Pool AudiencesFilter your talent into a saved audience, and understand every condition available in the filter builder.
- Create & Manage Pool CampaignsBuild email and SMS campaigns, personalize and test them, then activate them to an audience.
- Read Pool Campaign PerformanceFind the delivery, open, click, and unsubscribe figures for a Pool campaign, and understand what each one counts.
Administer and Troubleshoot
Configure Pool, get talent in, and fix what breaks.
- Pool Setup and SettingsConnect Pool to Fountain Hire, then configure matching, eligibility, messaging rules, and the public prospect form.
- Capture Leads with Lead Capture FormsCreate lead capture forms that let people add themselves to your talent pool, then customize, publish, and share each form by link or QR code.
- Import ProspectsImport prospects into Pool from a CSV file or a data pipeline, and map custom data columns to your attributes.
- Troubleshoot PoolCommon Pool symptoms and what causes them: missing audience members, empty campaigns, blank Competencies, filters returning zero, and Pool limits.