You can take action on applicants in two places within Hire Go - from the homepage or from a specific Opening’s page. You'll also be able to text applicants, review AI Interview results, share the application link, or download a QR code for your Opening.
Homepage
To take action from the homepage, follow the steps below:
Navigate to the Home page and click the Review applicants button.
The number of applicants that require your review will be listed on the Action Items card.
Any applicants that require action will be listed in chronological order based on which stage they are in in the hiring workflow. This list will only include stages that are go-enabled.
Click on the applicant’s name or View applicant details to open their Applicant Profile. Here you can review the applicant’s details such as their answers to screening questions, any uploaded documents like a resume, and leave an internal-only note that is not visible to the applicant. You can also click Review to immediately take action based on the stage the applicant is in.
To take action, click the following buttons:
Click Review to take action based on the stage type. Scheduler stages will require you to provide interview feedback. Review stages may require you to select answers before advancing forward.
Click Advance to move the applicant forward to the next stage.
Click Reject to reject the applicant
Interviews
To see all upcoming interviews on the Hire Go homepage, click the View all link in the My Interviews box. This will show all upcoming interviews.
Click on an Interview box to review the applicant's information before the interview. Here, you can also reschedule the interview.
Click the applicant's email or phone number to directly connect with them.
After the interview, you will provide feedback by clicking the Review button under Action Items on the homepage. You'll mark attendance, leave an optional internal note, and either advance or reject the candidate.
Important Note:
The homepage will show all applicants that require action across all of the Openings you have access to.
Specific Opening’s page
To take action from a specific Opening’s page, follow the steps below:
Navigate to the Openings page and find the Opening that has applicants you want to action. Use the search if necessary.
You can also use the filter button to search for specific Openings based on location or whether the Opening is active.
Click the name of the Opening to open the details for that Opening.
The Overview tab will show information on the Opening's Hiring Target and any required actions for the Hiring Manager listed in chronological order based on the stages in the hiring workflow. This list will only require stages that are Hire Go enabled.
Click on an action item box to see the applicants within that stage and complete the required actions such as advancing the applicant.
Any interviews scheduled for today will also be listed on the Overview tab.
Click on the applicant’s name to open their Applicant Profile.
Important Note:
You cannot provide interview feedback on a specific Opening's screen. You can only provide feedback on the homepage of Hire Go.
Texting Applicants
You can text with applicants through their Applicant Profile. Fountain recommends using Hire Go’s texting feature rather than communicating with applicants via your own personal device because it will hide your phone number from applicants and instead route it through a previously configured number associated with your company’s account.
To text the applicant, click the Messages tab in their profile and type in the box. If the applicant has unsubscribed from text messages, this box will be grayed out.
Important Notes:
Email communication is not supported at this time.
Be sure to turn on text notifications. Learn more in this article.
Sharing the Opening Link with Applicants
Within Hire Go, you can quickly grab the job Opening link to share with applicants. You'll also have the option to download a QR code, which can be printed and/or posted for applicants to scan to access the application on their phone!
Navigate to the specific job Opening's page through the Openings screen.
Click the Share button towards the top right next to the Promote button.
Either copy the link or download the QR code image.
AI Interview Results
If your company is using an AI Interview stage to screen applicants, you can view the AI Interview score and report in the Applicant's Profile in Hire Go via the AI Interviewer section.
Learn more about AI Interviews in this article.
Viewing Applicant Shifts
If your company is utilizing Hire's Shift functionality, the shift assigned to the applicant will be visible on the Openings screen in the SHIFT column.
Learn more about shifts in this article.
Applicant Troubleshooting
You may have an applicant reach out to you asking for help, but they may not be in a Hire-Go enabled stage, which means you won't see them in any of the Action tiles.
To see all applicants in an Opening's pipeline, navigate to a specific Opening's page and then click the Applicants tab. This will show all applicants currently applying. Click their name to open their Applicant Profile and text with the applicant.
You can also see all applicants across all Openings by going to the Applicants screen. Use the search to find applicants.
