Fountain Support

Set up your Fountain Hire account with user management, permissions, branding, language settings, calendar scheduling, and AI-powered candidate engagement tools.

Hire - Account & System Management

User Login

Profile Settings

Invite new users to Fountain, configure roles and two-factor authentication, and manage opening access restrictions.

Invite a User

User Permissions

User Management

Manage multi-tiered account hierarchies in Fountain to control user access, share templates and settings, and streamline sub-account administration.

Fountain Sub-Accounts

Applicants Company Settings

Enable Search by Custom Data Keys

User Settings

Brand

Enhance the Applicant Portal with iFrame, Javascript, or Redirects

Design

Fountain Hire Language Translations

This article details how Fountain Live Translations automatically localizes applications and applicant messages, how to enforce industry-specific vocabulary via Custom Terminology, and current feature limitations.

Fountain Live Translations

Applicant Experience

Connect Your External Calendar to Fountain Hire

Adding Fountain Calendar Availability

Learn how to use the Scheduler stage selector to configure and manage calendar availability across multiple openings, location groups, and stages.

Using the Calendar Scheduler Stage Selector

Fountain Calendar

Fountain's Candidate AI Agent (CAI)

Learn how to build and maintain your Candidate AI Agent's Knowledge Base so it can answer applicant questions accurately.

Build Your CAI Knowledge Base

CAI Chat Apply via SMS or WhatsApp

Candidate AI Frequently Asked Questions

Candidate AI

Fountain.com

Developer Tools

Fountain Academy

Release Notes

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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